Version 2 · effective October 20, 2026 · Español

Acceptable Use Policy

Effective date: October 20, 2026

This policy is part of our Terms of Service. It applies to everyone who uses Incident Ally.

Use Incident Ally only for its purpose

Use the Service only to document incidents and keep related records for a child care program you are authorized to act for, in line with the law and your license.

Do not

• enter information you have no right to enter, or information about people unrelated to your program;
• enter false or misleading information, or sign for someone else;
• use the Service for any unlawful, harmful, harassing or discriminatory purpose;
• share accounts or sign-in links, or give access to anyone who is not on your staff;
• probe, scan or test the security of the Service, or bypass any limit or access control, without our written permission;
• interfere with or overload the Service, or introduce malware;
• copy, scrape, resell, frame or reverse engineer the Service, or use it to build a competing product;
• use automated means to access the Service except as we provide;
• upload content that infringes anyone's rights;
• misrepresent your facility's type or licensed capacity to pay a lower price.

Report problems

Tell us about security problems at security@incident-ally.com and misuse at support@incident-ally.com.

What we may do

We may investigate suspected violations, remove content, and suspend or end access as described in the Terms. We may report unlawful activity to the authorities.